Reliable and Secure Shipping for Your Luxury Watches
At Music City Timepieces, we understand that the delivery of your luxury watch is as important as your purchase. We've tailored our shipping process to ensure both security and convenience.
1. Shipping Schedule
- Processing Time: Orders are processed and ready for shipping within 24 hours of receiving payment via wire transfer. For credit card payments, please note that it may take a few days for the payment to post to our account. No shipment can be made until the payments clear.
- Dispatch Times: Packages are shipped out Monday through Friday at 3:30 PM CST.
2. Shipping Method
- FedEx Shipping: All our shipments are handled exclusively by FedEx, known for their reliability and efficient service.
3. Insurance and Security
- Full Value Insurance: Every package is insured for its full value, ensuring the safety of your investment during transit.
- ID Requirement for Pickup: To collect your package, you must present a valid ID at the FedEx location. This is a crucial step to ensure that your luxury timepiece is securely handed over to the rightful owner.
4. Shipping Costs
- The shipping cost, if applicable, will be provided at the time of purchase. We strive to offer competitive rates, including complimentary shipping for select orders.
5. Customer Support
- Customer Support: For any questions about accepted IDs or the pickup process, please contact FedEx directly. Our team is also here to assist with any other inquiries related to your order.
7. Receiving Your Order
- Please visit your designated FedEx location for pickup and inspect your package upon receipt. In case of any shipping-related issues, contact us immediately.
8. Order Modifications
- Due to our shipping schedule, we cannot accept changes to orders after 3:30 PM CST. We encourage you to review your order details carefully before this cutoff time.
Thank you for choosing Music City Timepieces. We are dedicated to ensuring that your luxury timepiece reaches you safely and promptly.