Return and Refund Policy of Music City Timepieces
1. Acknowledgement and Consent: By entering into a purchase agreement with Music City Timepieces, the Purchaser consents to and agrees to adhere to the terms and conditions outlined in this policy.
2. Scope and Application: Recognizing the exclusive and specialized nature of luxury jewelry and timepieces, our return policy is structured to be fair while respecting the unique characteristics of our products.
3. Return Conditions: Returns are typically not accepted, except in cases of significant discrepancy or material omission in the item's description. Return requests must be communicated to Music City Timepieces within 24 hours from the time the package is marked as delivered.
4. Restocking Fee: A restocking fee of 20% of the item's purchase price is applicable for most returns, reflecting the exceptional value and market considerations of our products.
5. Fraud Prevention: To safeguard against fraud, each return request will undergo thorough examination to verify the integrity of the transaction and the authenticity of the returned item.
6. Exclusions: Customized items or those made to special order are not eligible for return, reflecting their bespoke nature.
7. Contact and Inquiries: For further information or questions regarding this policy, please contact us at Info@mctimepieces.com.